Refund policy

Return Policy:

We appreciate your business and strive to provide the best possible shopping experience. Please review our return policy below:

1. Returns Accepted for 5 Days:

• You may return eligible items within 5 days from the date of delivery.

2. Customer Provides Return Shipping:

• Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure safe and timely delivery.

3. 20% Restocking Fee:

• A 20% restocking fee will be applied to all eligible returns. This fee covers the cost of processing, inspecting, and restocking the returned items.

4. Final Sale Items:

• Certain items are marked as "Final Sale" and are not eligible for return. This applies to all dance classes.

Return Process:

• To initiate a return, please contact our customer service team within the 5-day period at trystdancecollective@gmail.com. Include your order number and a detailed explanation of the reason for the return.

• Once your return request is approved, you will receive instructions on where to send the item. Please ensure that the returned item is in its original condition, with all tags and packaging intact.

Refund Processing:

• Refunds will be processed once the returned item is received, inspected, and confirmed to meet our return policy criteria.

Exclusions:

• The following items are not eligible for return:
  • Used or damaged items
  • Items returned after the 5-day period
  • Final sale items

Contact Information:

• If you have any questions or concerns regarding our return policy, please contact our customer service team at trystdancecollective@gmail.com.

Thank you for choosing Tryst Dance Collective. We appreciate your understanding and cooperation in adhering to our return policy.